Home > Gadgets, MAC > Configuring ZTE AC2738 3G modem on MAC OS X 10.9.3

Configuring ZTE AC2738 3G modem on MAC OS X 10.9.3


I have recently got  a Mac book Pro and was trying to connect to internet through my Reliance Netconnect Dongle. Since I am new to Mac and since the Reliance software doesnt work on the New Mavericks OS, i had a difficult time trying to configure it up. This post helps in configuring the same.

Note: After I wrote this post, there have been numerous MAC OS updates which came in that can cause the below hack to not work. So please note down the bottom of this page, if you are running the latest MAC OS.

Reliance Netconnect 3g dongle which I am using was a ZTE AC2738 model and this post is mainly for that though it may be applicable for other 3g dongles provided you have the driver for the same.

Issue: Reliance Netconnect provides MAC drivers and dialer software, but the dialer software doesn’t work on OS X Mavericks version, Which is what this post is trying to solve

Solution: Mac supports inbuilt dialer software and this post is basically making use of that to get connected. But this works only if the driver for the 3G modem is successfully installed

Step by Step guide

  1. Connect Reliance connect to the USB port of the MAC
  2. Automatically a virtual CD drive will appear and open the zip file corresponding to mac installer and follow the instructions.
    Note: You can download the MAC driver package directly from my dropbox link as well. Dropbox link
  3. Double click the installer and follow the installation process until complete.
  4. Once installed you will have a “Reliance Netconnect+” icon in your desktop. This is the dialer and its of no use. So you can move it to trash.
  5. Now open “Network Preferences page” from system Preferences->Network
  6. There on the left pane you will be able to see some new entries corresponding to “ZTE”
  7. Select the ZTE Wireless Terminal in that list and put the below info
    Telephone Number: #777
    Account Name: net
    Password: net
  8. Keep the Other values as it is and click on apply and select connect. Once connected you should be able to browse.

ZTE 2738 on MAC

 

 

 

 

 

 

 

Maverick users for whom the above hack didnt work or the dongle stopped working after getting updates.

Courtesy: The below hack is originally provided by ruchirs in the apple community and I am posting it here. Original thread can be found at Apple community thread for Mavericks

Solution: 

  1. Go to network preferences
  2. Lookup ZTE wireless terminal
  3. enter on right side: telephone no as #777
  4. account name and password as your dongles mobile number.
  5. and click connect!!.

Elcapitan users for whom the Dongle stopped working after upgrade.

Courtesy: The below hack is originally provided by rochishnudutta in the apple community and I am posting it here. Original thread can be found at Apple Community thread for Elcapitan . Also special thanks to Anuj Gupta who mentioned the same in the comments.

Solution:

  1. Boot into Mac by pressing CMD + R (Recovery Mode)
  2. Go to Terminal under Utilities.
  3. Type in csrutil disable. A comment will be displayed that your csrutil has been disabled.
  4. Reboot
  5.  Install the driver as usual and it will require a reboot again.
  6. Then go to network preference. Fill in all details (account and password) by selecting the driver name (in my case, ZTE Wireless Terminal) on the left panel. Save it and connect.
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Categories: Gadgets, MAC
  1. June 4, 2014 at 7:45 AM

    This really worked on OSX 10.9. You made my day.

  2. sajeed
    June 5, 2014 at 6:08 PM

    thank U very much dude…..
    you were been really helpful its working yepieeee…… 😛

  3. shaiju
    June 5, 2014 at 7:39 PM

    Thanks a lot !!!

  4. June 11, 2014 at 9:46 PM

    thnx bro its working

  5. NetconnectUser
    June 12, 2014 at 11:35 PM

    Awesome! thanks for sharing this info

  6. Ronak
    August 21, 2014 at 8:59 AM

    Thanks for this info. You are makig a lot of life’s easier! 🙂

  7. prashanth999
    August 31, 2014 at 12:31 PM

    i tried the above process but its say “the communication device selected for your connection does not exist. verify your settings and try reconnecting.

  8. Shreesh garg
    October 3, 2014 at 8:21 PM

    Same problem as Prashant has

    • October 7, 2014 at 1:36 PM

      have you got the solution. I am also facing the same

  9. kswayam
    October 14, 2014 at 12:24 AM

    I am facing same issue as that of Prashant. Unable to use ZTE AC 2737 reliance netconnect on MAC OS X 10.9.4. Any suggestions ?

  10. October 15, 2014 at 1:59 AM

    I am unable to open the pkg file on osx 10.9.5. Can you please reupload the pkg? Thanks!

  11. namen1os
    November 9, 2014 at 2:09 AM

    thank you!

  12. Baski
    November 17, 2014 at 7:03 AM

    If you are facing issues, try ejecting the virtual drive before attempting to connect…

    • February 12, 2015 at 10:21 PM

      Work for me! thanks

    • Nitin
      September 21, 2015 at 3:46 PM

      Thanks for this tip, it workede

  13. N.S.Nivas
    March 9, 2015 at 4:10 PM

    Hi Boss.. Thanks for your support. I have really suffering over a month to connect with Yosemite 10.10. It is working fine now.

    • Raghusafari
      March 31, 2015 at 10:10 PM

      same here Samer, did you get it resolved- I have same 10.10 OS

    • Naresh
      October 23, 2015 at 12:28 PM

      Hey Guys, I am on a Yosemite 10.10.5 and have a ZTE 2736. I have the same problems and when i follow your steps it says – The communication device selected for your connection does not exist. Jerin, I would really appreciate any help here! Thanks 🙂

  14. Raghusafari
    March 31, 2015 at 10:07 PM

    I tried it , it says connection could not be established to PPP

  15. Raghusafari
    March 31, 2015 at 10:24 PM

    Also the file installation failed – when i extract with zipeg – driver extension file is .kext

  16. Raghusafari
    March 31, 2015 at 10:36 PM

    well this worked now-
    1. Delete all other ZTE name in network preferences, uninstall from uninstaller available in’ Applications’, follow installing again – 2. Do not open the Reliance net connect + icon from desktop, From system preferences ‘ Click + add ZTE wireless terminal, followed by the necessary data’ #777, net ,net in number, username and password fields’ connect- you will be able to browse. 3. For your convenience use the show status bar option for terminal.

  17. Mahesh
    April 26, 2015 at 5:08 PM

    Great information Jerin Joseph… I am able to connect my mac (OS X Yosemite). Thanks for sharing this information.

  18. Mukul
    June 18, 2015 at 3:18 PM

    Thanks a lot for providing this solution.. Have been really trying to get this to work on my macbook pro lately.

    I was successfully able to connect using reliance netconnect ZTE.

  19. RJ
    September 13, 2015 at 8:42 PM

    Thanks a lot for providing this solution and really happy there are HELPFUL people like you on the NET.. Have been really trying to get this to work on my macbook pro lately.

    I was successfully able to connect using reliance netconnect ZTE.

  20. madyy
    October 6, 2015 at 11:28 AM

    Hello
    I recently updated my macbook pro to OS EI capitan..
    After the update i am not able to connect my reliance netconnect+ ..
    It gives me error-
    The communication device selected for your connection does not exist. Verify your settings and try reconnecting..
    Please help me what the solution, it was working before the update 😦
    Thanks

  21. Naresh
    October 23, 2015 at 12:29 PM

    Hey Guys, I am on a Yosemite 10.10.5 and have a ZTE 2736. I have the same problems and when i follow your steps it says – The communication device selected for your connection does not exist. Jerin, I would really appreciate any help here! Thanks

  22. Anuj Gupta
    November 23, 2015 at 7:14 PM

    Go to recovery mode using CMD R and open terminal from utilities and type csrutil disable
    You will get a message saying its disabled.
    Restart your mac and install the driver.You should be able to connect. 100% working on ZTE AC2738.it should work on other as well.

    • November 24, 2015 at 8:51 AM

      Thanks Anuj for the tip. I have updated the Blog post.

  23. Amit Vyas
    March 19, 2016 at 12:45 AM

    Thanks it really worked for me.
    In fact I forgot the number of my dongle
    Instead used net as username & password & it started working.

    Thanks a million ton

  24. May 11, 2016 at 11:42 PM

    Thank u so much. . u js made my day , God bless u.. its working superb for me

  25. hvk
    November 2, 2016 at 11:13 PM

    hi I just got OS10.12.1 – Sierra. now, I did the installation though recovery mode and then disabled csrutil. but still there is no network/service hence the dongle cannot connect to the internet.

    • hvk
      November 2, 2016 at 11:15 PM

      *enabled csrutil after installation.

  1. June 1, 2014 at 1:12 AM
  2. April 3, 2015 at 12:42 AM

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